Frequently Asked Questions

Everything you need to know about your Going Hockey apparel and orders.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed apparel with original tags attached. Exchanges are free of charge, while returns for a refund may incur a small restocking fee.

How do I know which size to choose?

Each product page features a detailed size guide. Our hockey-inspired apparel generally follows a standard athletic fit; if you prefer a looser 'rink' fit, we recommend sizing up.

Are your products ethically sourced?

Yes, we prioritize quality and ethics. All Going Hockey garments are produced in WRAP-certified facilities to ensure fair labor practices and sustainable manufacturing processes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Can I track my package after it ships?

Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.